It’s time for leaders to create a culture of open and honest conversations.
They set the tone that shapes the culture. And when you create an environment with a real, approachable and authentic foundation, you start to create a space where everyone, from top to bottom, new recruits and longer serving team members, can have honest conversations.
Are you ready for Leadership Redefined?
WHEN YOU UNDERSTAND
When you understand how to have difficult conversations in difficult situations you can transform the landscape.
So much of
the conflict I see
in workplaces begins because conversations don’t happen
And they don’t happen because so often leaders don’t know how to have them.
But that can change. That’s where I come in. To help the leaders in your business to upskill and feel confident to deal with the issues they face, so they feel able to quash problems before they escalate. To support them to build trusting relationships and have respectful dialogues so that change feels easy and not challenging.
To show them there’s no need to skirt around sensitive conversations. To share that there’s no reason why they should know how to deal with the situations they are facing. To encourage them to replace sticky plaster solutions that simply end up creating more issues, with longer term more sustainable results.
It’s time to banish those feelings of imposter syndrome because it really is ok not to know how to manage these scenarios.
Investment from - £2,500
TRUE PROGRESS BEGINS WHEN YOU
It’s easy to say that you have an open culture, but when you scratch beneath the surface, sometimes it’s not quite there. And if people don’t feel comfortable to speak freely or have the skills to say it kindly, honestly and tactfully then it will all fall apart, trust me.
But when the skills are present and there's a safe space for people to talk without the fear of judgement, when they understand themselves and the way they communicate, you can ease tension and encourage strong relationships.
It’s good to talk, and if you throw in some humour, relatability and realness you can create a stronger, more collaborative culture with respect at its heart.
Together, we can create change that lasts for good.
DIFFICULTconversations are an opportunity for CHANGE not CHALLENGE
I’m here to create a 360 degree change for your leaders, your people and your business.
That means working with you to understand your needs or your issues and crafting a bespoke training session to provide the tools, tips, techniques and knowledge to help your leaders and their teams walk away feeling empowered and ready to implement change.
Hosted either in person with interactive group exercises or virtually, we’ll work through the issues in either a 2½ or 4 hour training session designed to build trust and give everyone the platform to share any roadblocks or concerns. I’ll use all of my experience to read the room, understand the audience and make sure everyone has the opportunity to discuss any specific issues.
Investment from - £2,500
TOGETHER WE CAN HELP YOUR TEAM
NAVIGATE A WIDE RANGE
of potentially difficult situations with Humility, Empathy, Authenticity, Respect and Transparency…
Onboarding new members of the team seamlessly to avoid friction
Setting and communicating clear expectations
Empowering new leaders and managers to communicate effectively
Building trust to create a harmonious, aligned team
Understanding the psychology of your team
Managing the performance feedback process effectively
Acknowledging, accepting and implementing feedback
Dealing with difficult behaviour and pushback
Self reflection and your own communication style
Managing compassionate and personal conversations
Ultimately this is all about transforming relationship dynamics. Because if we’re going to spend 50% of our waking hours at work, strong communication, connection, trust and rapport are key. My goal is that everyone walks away feeling confident, supported and ready to navigate the waves of new dynamics and challenges that arise with confidence.
for the workshop, Nicole”
‘How to Manage Difficult Conversations in the Workplace and Beyond’ was a really thought-provoking and engaging workshop.
We’ve received some fantastic feedback from clients and staff who have come away from the training session armed with techniques to help manage difficult conversations, not just in the workplace but in everyday situations. Simple advice, professionally and sensitively presented with a touch of humour too! Thank you from all at BE Offices.
Managing Director, BE Offices
A FRESH APPROACH
needs to be implemented
It’s time to flush out Sunday night and Monday morning blues because the atmosphere and tension are unbearable.
It’s time to make the change from the top down so leaders can confidently lean in and step up to difficult conversations and create a thriving and collaborative workplace.